If I close my account can you delete my personal/account information?

We want you to know that we take the privacy of your information very seriously.  We retain all personal information received in accordance with US law as described in its Privacy Policy and Privacy Notice for regulatory and legal purposes. We do not delete customer information upon request.  In addition, we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.