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Frequently Asked Questions
Can I rollover investments from another retirement account to an Honest Dollar IRA?
What investment portfolios are offered?
How do I get started?
Who are we and what is our relationship with our clients?
Does Honest Dollar offer employer-sponsored IRAs, SIMPLE IRAs, or 401(k) plans?
What are the different IRA types that Honest Dollar offers?
What are beneficiaries and how do I add or change them?
How do I change my client profile information?
How do I reset my password?
How do I link my bank account, or change my previously linked bank account?
How do I close my account?
How do I withdraw funds from my account?
Can I choose investments other than what is in the selected portfolio?
What is rebalancing and how does it work?
How do you recommend what portfolio I should invest in?
Fees & Billing
How much will I need to pay in taxes/penalties for my withdrawal?
Are there situations in which I can withdraw funds penalty-free from my IRA?
When and how will I pay my fees?
What fees will I be charged?
What is IRS Form 5305-SEP?
What is IRS Form 5498?
What is IRS Form 1099-R and why did I receive one?
How can I see if money was withheld when I made my withdrawal?
I withdrew funds from my IRA before I reached age 59½. How will this be reported?
Who will send me my IRS Form 1099-R?
Security & Authentication
How do you secure my data?
Why do you need my Social Security Number?
Who is a trusted contact person and what information do I need to provide?
What if I work for or am affiliated with FINRA or a financial institution?
What does it mean to be affiliated with FINRA or a financial institution?
Why don’t I qualify for an account?
Where do I find my account statements, trade confirmations, and tax documents?
Where can I access legal agreements and other documents relating to my account?